Avoiding the Maintenance rollercoaster

For realtors, sellers, and prospective buyers, the emotional rollercoaster of a real estate deal is real! Maintenance issues are more than just inconvenient; they can derail a sale and cost you a valuable client—simply because of the unknown.

At BIGFIX, we’ve seen these "not so made up" examples play out too often:

• The Listing Limbo: Several repairs are needed before going live to ensure a quick closing at the best price. But after telling the seller you’d get numbers, your "latest guy" isn’t returning calls. The seller is getting antsy to list, and seeing you struggle to get estimates makes them second-guess giving you the listing in the first place.

• The Inspection Implosion: The inspector just turned in a 95-page report, and the buyer’s feet are getting colder by the second. They are terrified the house is plagued with black mold or about to fall off its foundation. Even though you know the issues aren't deal-breakers, they want numbers from an electrician, a plumber, and a handyman—and they expect them within hours. Because that isn’t your current reality, they pull their offer.

• The Referral Regret: Your recent buyer, new to the area, has moved in and is calling you for a referral for a few upgrades. You know that a referral who doesn’t call them back reflects poorly on you, and having no referral at all makes it look like you don’t have industry clout.

These maintenance pain points are real, but they don’t have to be your problem.

The REALTORAssist Difference

When you join our REALTORAssist Program, you become our client. When you call, we answer. We show up on-site ready to evaluate, estimate, and schedule. That means there is zero lag time between identifying a concern and providing a solution—keeping all the details involved under control and your deal on track.

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