Why DIY Maintenance Costs You More
In the owner/investor world, it’s tempting to cut corners to save money. We get it. We’ve seen owners—even experienced ones—decide to handle maintenance themselves or hire a "handyman" friend to save a few bucks. They’re attempting to protect their bottom line.
But after overseeing thousands of doors and managing hundreds of service calls every month, we can tell you the reality: Cheap labor is often the most expensive mistake you’ll make.
A $700 Lesson
We saw this play out with a new rental. The owner took care of the "ready-to-move-in" maintenance by sending “his guy".” The new residents moved in on a Friday morning, excited for their new home. By Friday night, we were fielding emergency calls for three leaking sinks. Because the owner's handyman plumbed the drains incorrectly, we had to dispatch an emergency technician after hours. That weekend call cost the owner nearly $700.
The irony? Our technician saved the relationship. He showed up immediately, fixed the mess, and even brought a housewarming gift to smooth over the frustration. The resident was so impressed she gave him a five-star review and requested him by name for every future issue.
Why BIGFIX is the Smarter Investment
When you choose our professional network over a "quick fix," you’re buying more than a repair; you’re buying peace of mind. Here is why we win every time:
Speed & Accuracy: We respond faster and finish the job quicker. Period.
Done to Code: We don't just "patch" things. We guarantee the work is done correctly and meets all safety codes.
Volume Pricing: Because of the volume of repairs we handle, we secure price points that individual owners simply can’t match from a one-off repair guy or the giant national chain.
Resident Retention: Data doesn’t lie. Maintenance managed correctly leads to longer-term residents. If the repair gets fixed right, fast, the first time, resident are happy and feel like they are getting their money’s worth. If not, they’ll consider moving as soon as that lease is up.
Don't let a "cheap" repair turn into a $700 headache. If you have questions about how we protect your investment, reach out to me directly.
